Privacy Policy

Privacy Policy for Commune AI Pte. Ltd.

Last updated: 19 May 2026

Commune AI Pte. Ltd. ("Commune AI", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we may collect, use, disclose and protect personal data through this website, including contact forms, booking forms, waitlist pages and analytics tools. This policy is intended to support our obligations under Singapore's Personal Data Protection Act 2012 ("PDPA").

This policy applies to personal data collected through this website. Personal data, confidential information, client data or project materials handled during a consulting engagement may also be governed by the applicable services agreement, statement of work, non-disclosure agreement or other written terms between Commune AI and the client.

1. Personal data we may collect

We keep website data collection limited:

• Contact details you submit, such as your name, email address, phone number, company name and message.
• Waitlist information submitted through an embedded waitlist or authentication provider, such as your email address and related signup details.

Please do not submit sensitive personal data, confidential client information or production business data through general website forms unless we have specifically requested it through an agreed secure channel.

2. How we collect personal data

We may collect personal data when you:

• Email us or otherwise communicate with us.
• Submit a feedback form.

3. How we use personal data

We may use personal data for the following purposes:

• To respond to enquiries and communicate with you.
• To arrange calls, meetings, demos or booking requests.
• To manage waitlist requests and related account or invitation workflows.
• To assess whether our services may be relevant to your organisation.
• To operate, secure, maintain and improve the website.
• To comply with legal, regulatory, accounting or administrative requirements.

We do not sell personal data.

4. Marketing communications

We may send you updates about Commune.AI services, events or content if you have requested them or where permitted by law. You may opt out of marketing communications by following the unsubscribe instructions in the communication or by contacting us.

If we send specified messages to Singapore telephone numbers, we will comply with applicable Do Not Call Registry requirements under the PDPA.

5. Disclosure to service providers

We may disclose personal data to service providers who help us operate the website and handle related workflows, such as hosting providers, form handling providers, email providers, analytics providers and waitlist or authentication providers.

These service providers may process personal data only for the purposes for which they are engaged, subject to their own contractual and legal obligations. We may also disclose personal data where required by law, regulation, court order or a lawful request from public authorities.

6. Cookies and analytics

This website may use cookies, analytics scripts or similar technologies. For example, we may use Google Analytics to understand how visitors use the website and to improve site performance and content.

Analytics tools may collect technical and usage information, including device information, browser information, pages viewed, referring pages and approximate location. You can usually disable or restrict cookies through your browser settings. Some website functions may not work as intended if cookies are disabled.

7. Protection of personal data

We take reasonable steps to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

However, no method of transmission over the internet or electronic storage is completely secure. Please use appropriate caution when submitting information through online forms or email.

8. Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, for legitimate business purposes, or as required or permitted by law. When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise cease retaining it.

9. Transfers outside Singapore

Some service providers we use may process or store personal data outside Singapore. Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that it receives a standard of protection comparable to that required under the PDPA.

10. Access, correction and withdrawal of consent

You may contact us to request access to, or correction of, personal data that we hold about you. You may also withdraw consent for our continued use or disclosure of your personal data, subject to legal or contractual restrictions and reasonable notice.

If you withdraw consent, we will inform you of the likely consequences where appropriate. For example, we may be unable to respond to an enquiry, manage a booking request or maintain a waitlist request without the relevant contact information.

11. Third-party websites and services

This website may contain links to third-party websites or use embedded third-party services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal data to them.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

13. Contact

For privacy questions, access or correction requests, withdrawal of consent, or data protection enquiries, please contact:

Commune.AI Private Limited Email: enquiry@commune-ai.net